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Returns & Refunds

What is your return policy?
Luxury Personified LLP does not cover buyer`s remorse. Orders once made are non-refundable. If product is deemed as defective on delivery, recipient may contact Luxury Personified LLP for an exchange.

Exchange policy
Our policy allows for exchange of item(s) if it meets all of the following criteria:

  • The item (s) is / are returned within seven (7) days from the delivery date
  • The item (s) is / are supported by a proof of purchase (E.g. Receipt, Invoice)
  • There is a valid reason for the return or exchange